(Legal) Privacy
GDPR
Privacy policy
01 — Who we are
SEVRA Studio s.r.o. is the controller of your personal data. Our studio is at Na Poříčí 12, 110 00 Prague 1, Czech Republic. You can reach us at privacy@sevrastudio.com.
02 — What we collect
When you order: your name, delivery and billing address, email, phone number and order history. Card details are handled by our payment provider and never reach our servers.
When you join the list: your email address and the date you signed up.
When you browse: anonymous analytics about pages visited, with no advertising cookies.
03 — Why we use it
To make, ship and support your order; to answer messages you send us; and, if you asked, to send one letter per drop. We do not sell or rent personal data.
04 — Who we share it with
Our payment provider, our couriers and our email provider, each only with what they need to do their job. All process data inside the EU or under standard contractual clauses.
05 — How long we keep it
Order records for ten years, as Czech accounting law requires. List subscriptions until you unsubscribe. Messages for two years.
06 — Your rights
You can ask to see, correct, export or delete your data at any time, and object to its use. Write to privacy@sevrastudio.com and we will reply within 30 days. You may also complain to the Czech Office for Personal Data Protection.